Step 1: Access the Admin Console
- Log in to your account with admin privileges.
- Navigate to Admin > Roles & Permissions.
Step 2: Create a New Role
- Click Add New Role.
- Enter a clear role name (e.g., Sales Manager, Support Agent).
- Add a brief description for clarity.
Step 3: Assign Permissions
- Select the permissions this role should have (e.g., view reports, edit customer data).
- Use checkboxes or toggles to customize access levels.
Step 4: Assign Users to Roles
- Go to Admin > Users.
- Select a user and click Assign Roles.
- Choose one or more roles for the user.
- Save changes.
Step 5: Verify Access
- Have the user log out and log back in.
- Confirm the user’s access matches their assigned permissions.
Tips:
- Start with one or two roles and expand as needed.
- Use the principle of least privilege: assign only necessary permissions.
- Regularly review roles and user assignments.
- Need help? Contact Support or your account manager anytime.
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